Shipping policy
At Jetiva Clothing Lines, we are committed to delivering your orders safely and efficiently across India. We partner with trusted third-party logistics providers to ensure a smooth delivery experience.
🚚 Shipping Partners
We use reliable shipping aggregators such as:
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Shiprocket
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iThink Logistics
These partners help us deliver orders through multiple courier services across India.
📦 Order Processing Time
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All orders are processed within 1–3 business days
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Orders are not processed on Sundays or public holidays
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During peak seasons or sales, processing time may slightly increase
⏱️ Delivery Time
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Estimated delivery time: 3–7 business days depending on your location
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Remote areas may take longer (up to 8–10 days)
Please note: Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
💰 Shipping Charges
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Shipping charges (if applicable) will be calculated at checkout
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We may offer free shipping on selected products or promotions
📍 Order Tracking
Once your order is shipped:
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You will receive a tracking link via SMS/email
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You can track your order in real-time through our courier partner’s website
❗ Delivery Delays
While we strive for timely delivery, delays may occur due to:
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Weather conditions
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Logistic issues
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High order volume
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Incorrect shipping address
Jetiva Clothing Lines is not liable for delays caused by courier partners, but we will assist you in tracking your order.
📦 Incorrect Address / Failed Delivery
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Please ensure your shipping address and contact details are accurate
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If delivery fails due to incorrect details, re-shipping charges may apply
🚫 Refused or Unaccepted Orders
If a customer refuses to accept the order:
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Future orders may be restricted or require prepaid payment
📞 Support
For any shipping-related queries, contact us:
📧 Email: jetivaclothing@gmail.com
📱 Phone/WhatsApp: +91 7359899099